Effective Date: January 15, 2025

Privacy Policy

At MarkonFlux, we understand that your financial information deserves the highest level of protection. This comprehensive policy explains how we collect, use, and safeguard your personal data when you use our business budget management services.

Information We Collect

We collect information that helps us provide effective budget management services tailored to your business needs. Our data collection practices are designed to give you control while ensuring we can deliver valuable financial insights.

Personal Information

When you create an account or contact us, we may collect your name, email address, phone number, and business details. This information helps us personalize your experience and communicate important updates about your account.

Business Financial Data

To provide budget analysis and recommendations, we collect financial information you choose to share, including revenue figures, expense categories, and budget allocations. You maintain full control over what financial data you provide to our platform.

Data Category Purpose Retention Period
Contact Information Account management and communication Duration of service plus 2 years
Financial Data Budget analysis and recommendations 7 years as per Thai accounting standards
Usage Analytics Service improvement and optimization 2 years from collection
Communication Records Support and service delivery 3 years from last interaction

Your Data, Your Choice

We never collect sensitive financial data without your explicit consent. You can modify or delete your information at any time through your account settings or by contacting our support team directly.

How We Use Your Information

Your information helps us deliver personalized budget management services and improve our platform. We're committed to using your data responsibly and only for purposes that benefit your business financial management.

  • Provide customized budget analysis and financial recommendations based on your business patterns
  • Send important account notifications, service updates, and relevant financial insights
  • Improve our services through aggregated, anonymized usage analytics
  • Respond to your support requests and provide technical assistance
  • Ensure platform security and prevent unauthorized access to your financial data
  • Comply with Thai financial regulations and legal requirements

Marketing Communications: We only send promotional emails about relevant financial tools and insights if you've opted in. You can unsubscribe anytime using the link in our emails or through your account preferences.

Data Sharing and Third Parties

We limit data sharing to essential service providers who help us deliver secure, effective budget management tools. All third-party partnerships are carefully vetted to ensure they meet our strict privacy standards.

Service Providers We Work With

  • Cloud storage providers for secure data hosting with encryption
  • Analytics services to understand how users interact with our platform
  • Communication tools for customer support and account notifications
  • Payment processors for subscription billing (we never store full payment details)

Legal Requirements

We may disclose information when required by Thai law, court orders, or regulatory authorities. In such cases, we'll notify you unless legally prohibited and will only share the minimum information necessary.

We Never Sell Your Data

MarkonFlux will never sell, rent, or trade your personal or business information to marketing companies, data brokers, or other third parties. Your financial data is valuable to your business, not ours to profit from.

Your Privacy Rights

Under Thai privacy laws and our commitment to transparency, you have significant control over your personal information. We've made it easy to exercise these rights through your account or by contacting our team.

Access Your Data

Request a copy of all personal information we have about you, including when it was collected and how it's being used.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Account

Request complete deletion of your account and associated data, with some information retained as required by law.

Limit Processing

Restrict how we use your information while maintaining essential account functions and legal obligations.

Data Portability

Export your financial data in a standard format to use with other budget management tools if you choose.

Withdraw Consent

Opt out of non-essential data processing, marketing communications, or analytics tracking at any time.

Exercising Your Rights: Contact us at help@markonflux.com or use the privacy controls in your account dashboard. We'll respond to most requests within 30 days and may need to verify your identity for security purposes.

Data Security and Protection

We implement multiple layers of security to protect your financial information from unauthorized access, loss, or misuse. Our security measures are regularly updated to address emerging threats and maintain the highest protection standards.

Technical Safeguards

  • End-to-end encryption for all data transmission and storage
  • Regular security audits and penetration testing by third-party experts
  • Multi-factor authentication options for account access
  • Automated monitoring systems to detect suspicious activity
  • Secure backup systems with geographic redundancy

Organizational Security

Our team receives regular privacy training, and access to your data is strictly limited to employees who need it for service delivery. All staff sign confidentiality agreements and undergo background checks.

Incident Response

In the unlikely event of a security breach affecting your personal information, we'll notify you within 72 hours and provide details about what happened, what information was involved, and what steps we're taking to address the issue.

Contact Our Privacy Team

Email: help@markonflux.com
Phone: +66 76 341 595
Address: 873 5-6 Phaholyothin Rd, Tambon Wiang
Mueang Chiang Rai District, Chiang Rai 57000, Thailand
Our privacy team typically responds to inquiries within 2-3 business days. For urgent security concerns, please call us directly during business hours (9 AM - 6 PM Thailand time, Monday through Friday).